A Proper Response For Disagreeing With a Company

OK before I tell one one store I must tell another so here goes.

For my job I sometimes find myself traveling to strange and interesting locations. I have software on my phone so I can tether it to my laptop and use the data connection. It’s an OK solution but there are two major issues with it. First I have a Treo 755p which is not capable of using full 3G speeds. The second problem is my phone is CDMA meaning when I’m using the data connection I can’t use the actual talking function of my phone.

I figured I’d alleviate both of these issues by picking up one of those wonderful wireless access points that connect the the 3G cellular towers. They’re kind of spendy but I figured I’d get enough use out of it to justify the cost.

So I go to the store and ensure the device has several features I require (Good security on the Wi-Fi part of the device for starters). After that I finally asked what the device would cost without a contract. I understand these companies subsidize their devices and make up the money in locking you into a two-year contract. That’s not a bad thing really and I do understand the early termination fee because of that.

But I don’t like the idea of being locking into a contract for two years. Hence I came up with this crazy idea. I’m willing to pay full price for the device. Simple enough huh? The problem is you can’t do it. Apparently the two-year contract isn’t really for recouping the cost of subsidized devices as I was willing to forgo the subsidized cost and pay the full price. They simply will not sell you the device and service unless you sign the contract.

I told you that so I could get to the point of this post.

The point I want to make here is the proper response. Many people not willing to agree to the cell phone company’s terms would start saying it’s not fair and demand something be done. This something of course would be for the government to get involved and make these two-year lock-in agreements illegal. It would be a very long and fancy crusade about how unfair it is for the big evil cell phone companies to lock poor innocent Americans into these contract.

Obviously that wasn’t my response. So what did I do? I decided not to give the company my money. Unlike so many in the world I don’t feel I’m entitled to make companies play by my rules. If I don’t like the conditions set forth to obtain their product or service I simply don’t purchase their product or service.

It’s an effective solution. I’m dumbfounded by the fact people simply refuse to acknowledge this option. So many clamor to the government to fight the big evil corporations meanwhile not seeing the clear fact that the government itself is a big corporation.

We are not entitled to jack shit. Nobody is entitled to Internet access, health care, a car, or a contract free cellular device. Because I realize that I decided to leave this post here to let people who think differently understand there is an option open, take your money elsewhere.

That is all.

2 thoughts on “A Proper Response For Disagreeing With a Company”

  1. There are some caveats here that provide a counter-point.

    First off, the companies are already benefitting from a variety of regulation.

    Second, they are selling a service that utilizes publicly owned properties (airwaves) and therefore is subject to guarantee of reasonable access.

    1. Oh certainly. The telecommunications market hasn’t been free nor fair since the beginning. After all these telecommunication companies are almost all descended from Ma Bell the company that was given a government sanctioned monopoly over all telecommunications back in the early days of the telephone.

      In essence there is no way for abuses in this sector to stop since it’s a government created quagmire.

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