The developers of Element; a decentralized, federated, and secure messaging client; were just informed that their application has been suspended from the Google Play Store, which means Android users cannot currently install Element unless they do it through F-Droid or side loading. Why did Google suspend the app? At first Element’s developers weren’t given a reason but they were eventually informed the suspension was because of abusive content. Both the lack of transparency and citing abusive content have become staples of application store suspensions, which are two of many things that make centralized application stores like the Apple App Store and Google Play Store so frustrating for both users and developers.
The abusive content justification is bullshit because Element is no different than any other messaging application in that all content is user created. If Element is removed due to showing abusive content then by that very same justification Signal, Facebook Messenger, Instagram, and Google’s own Gmail should be removed. Furthermore, Element actually has a pretty complete set of moderation tools so Google can’t even argue that the lack of moderation is the culprit. But this doesn’t matter because there are no consequences for Google if it suspends an application for incorrect reasons. Agreements between developers and Google (and Apple for that matter) are one-sided. The only option for developers when their applications are suspended is to beg for clemency.
The suspension of Element is yet another example on the already extensive list that shows why centralized application stores and closed platforms are bad ideas. Without prior notice or (initially) any reason Google made it so Android users can no longer install Element unless they jump through some hoops (fortunately, unlike with iOS, Android generally gives you some options for installing applications that aren’t in the Play Store). Google might decide to be magnanimous and change its mind. Or it might not. In any case there’s very little that Element’s developers or Android users can do about it.