The thieves glue down the “enter,” “cancel” and “clear” buttons on the keypad and wait until the customer goes into the bank for help before withdrawing money from their account.
The robbed customers have already punched in their PINs when they realize the keypad buttons are stuck. The unwitting customers either do not know that they can use the ATM touchscreen to finish their transaction, or become nervous when the keypad isn’t working and react by leaving the ATM unattended, Richmond Station police Capt. Richard Corriea said.
Since January, there have been four such thefts in the Richmond District alone, Corriea said.
Take note when you use an ATM check to make sure the keys are all in proper working order. Most of the time the simplest hacks are the most effective.