Engadget has a story about Best Buy charging customers $30.00 to apply firmware updates to PS3s. Of course if you read the comments people are claiming this is extorting customers’ ignorance. That may be true but honestly I think it’s just further proof that being stupid will cost you money.
Applying a firmware update to a PS3 is dead simple, but some people are ignorant of that. That ignorance just cost them $30.00 and hopefully they’ll learn a lesson and figure out how to update their own firmware.
Being stupid is costly so do yourself a favor and learn everything you can.
Honestly, in my experience, anything Best Buy techs are capable of doing is something that a reasonably intelligent person with a web browser in front of him could do more easily, more quickly, and of course for less money. (Yeah, there are plenty of tech tasks that, for most people, require a professional. Best Buy techs generally can’t do those either.)
Very true. I’ve talked to Geek Squad people before… I always leave with my head shaking and a slight feeling of lost faith in humanity. Anything beyond a very basic question goes over their heads nine times out of ten.